Report an Issue, Scam or Unsafe Listing

Report a scam listing, a fake profile, harassment, a safety concern or a technical problem to the Snestico team.

Tell us what happened with screenshots or messages if you have them; we review every report promptly. In an emergency, call 911 first.

You can also report a marketplace item or a community post straight from the item itself.

Help us maintain a safe and trustworthy community by reporting any concerning behavior, safety issues, or violations of our community guidelines.

If you're in immediate danger or experiencing an emergency, please contact emergency services first:

What Can You Report?

We take all reports seriously and investigate issues promptly to maintain community safety

Harassment or Inappropriate Behavior

Fraudulent Listing or Scam

Safety Concern

Privacy Violation

Fake Profile or Identity

Property Misrepresentation

Payment Issues

Technical Problem

Spam or Unwanted Content

Other Safety Issue

How to Report a Problem

Follow these steps to report an issue effectively

Take screenshots, save messages, and gather any evidence related to the issue

Reach out to our safety team with detailed information about the incident

Continue following our safety tips while we investigate the reported issue

Contact Our Safety Team

Multiple ways to reach our dedicated safety and support team

For detailed reports and non-urgent issues

support@snestico.ai

Response within 24 hours

Chat with our support team in real-time

Available through the app

Business hours

What Information to Include

Providing detailed information helps us investigate and resolve issues more effectively

• Date and time of the incident
• Description of what happened
• Users involved (if applicable)
• Location or property details
• Any relevant screenshots or evidence
• Your contact information (unless reporting anonymously)

We respect your privacy and offer anonymous reporting options. Your identity will be protected, and we will only share information when legally required.

Anonymous reports are valuable, but providing contact information allows us to follow up with you for additional details if needed.

All reports are handled confidentially by our trained safety team.

Additional Resources

For more information about staying safe on our platform, visit our Safety Tips page.

If you have general questions or need help with your account, contact our support team.

Remember: Trust your instincts and prioritize your safety above all else.

Common questions

What can I report?

A listing that looks like a scam or has wrong details, a user who harasses you or asks for money in a suspicious way, a marketplace item, a community post, or a problem with the site itself.

What happens after I report something?

The Snestico team reviews every report and can remove content or accounts that break the rules. You don't need to confront the person yourself.

What if I'm in danger?

Call 911 or your local emergency number first. Then report the account on Snestico so the team can act on it.